Hi there. How can we help you?

You can email and call us. We are there for you 24/7, every day

Customer Service

We’re real people, and we’re happy to help.
Chat or email us at info@bonefrog-coffee.com

Returns & Refunds

Because our gourmet coffee is roasted fresh and is a perishable food product, we cannot accept returns or refunds on any coffee purchases, and all sales are final.

Secure Shopping

Secure shopping at BoneFrog Coffee.

Shipping Information

Once you order, shipping typically takes 3 – 7 business days, depending on where you live.

MEDIA FAQS

Frequently asked questions

When will my order be delivered?

We ship worldwide. Your order will be packaged really carefully and delivered wherever you want. Delivery takes between 2-4 business days. You will receive an e-mail after ordering with more information about the delivery.

Can I Return my product?

Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.

What can I do if my item (or part of it) is damaged?

We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.

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