Frequently Asked Questions

Does Bonefrog Coffee ship to military APO and FPO addresses?

You can update the shipping address for your Bonefrog Coffee subscription at any time through your account portal, even while a subscription is active. If a service member's deployment changes and no address is available yet, you can pause the subscription for up to 3 months without losing your pricing or place in the subscription.

Yes, you can either select a specific Bonefrog blend for every shipment or let Bonefrog curate a rotating selection. Blend preferences can be updated through your account portal up to 5 days before each shipment is processed. Most recipients enjoy the curated rotating selection.

Yes, Bonefrog Coffee offers all blends in whole bean. At checkout, select Whole Bean from the grind options to receive your coffee unground. Whole bean stays fresher longer because the protective outer layer of the bean is intact, allowing you to grind fresh for each brew. A burr grinder is recommended for the best results with whole bean coffee.

Yes, every Operation Coffee Care subscription includes a personal letter option. Write your message at checkout in the notes section for the first package and update it monthly through your account portal before each shipment. Bonefrog hand writes the letter on the invoice and includes it in the package with your name on it.

If a care package is returned undeliverable, Bonefrog Coffee contacts you immediately to get an updated address. If a valid address cannot be confirmed within 30 days, the value of that shipment is applied as a credit to your account or donated to a veteran partner organization in honor of the intended recipient.

Yes, every Operation Coffee Care order includes Bonefrog's standard mission contribution to partner organizations including the Navy SEAL Foundation. A single care package purchase simultaneously supports a deployed service member and the families of fallen Navy SEALs. It is the core of the Bonefrog mission.