This form is to be completed when filing a claim for a damaged order if you have purchased shipping insurance.
Returns & Refunds
Because our gourmet coffee is roasted fresh and is a perishable food product, we cannot accept returns or refunds on any coffee purchases, and all sales are final.
Shipping Information
Once you order, shipping typically takes 3 – 7 business days, depending on where you live.
Customer Service
We’re real people, and we’re happy to help.
Chat or email us at info@bonefrog-coffee.com